Tutor Extraordinaire LLC
Website: TutorExtraordinaire.net
Last Updated: February 23, 2026
Tutor Extraordinaire LLC (“Tutor Extraordinaire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
This Privacy Policy applies to information collected through our website located at TutorExtraordinaire.net (the “Site”) and through our related tutoring services, including scheduling, appointment reminders, and payment reminders.
1) Information We Collect
We collect information you voluntarily provide through our website intake form and related communications. This may include:
A. Parent/Guardian Information
- Full name
- Email address
- Phone number
- Home address
B. Student Information (provided by parent/guardian)
- Student name
- Student email address
- School
- Date of birth (DOB)
- Tutoring-related notes provided by the parent/guardian (e.g., learning needs, goals, areas of difficulty)
C. Scheduling and Communications Data
- Appointment dates/times and scheduling preferences
- Records of reminders and service-related messages sent (e.g., confirmations, appointment reminders, payment reminders)
D. Payment and Billing Information
We do not collect or store full payment card or bank account information on our servers. Payments are processed through Stripe, and we may maintain limited billing records necessary for accounting and customer support (e.g., invoice status, payment confirmation, transaction reference identifiers).
2) How We Use Your Information
We use the information we collect for strictly operational and transactional purposes, including:
- Creating and managing client and student profiles
- Scheduling tutoring appointments
- Sending appointment confirmations and reminders
- Sending payment reminders and payment-related communications
- Delivering tutoring services and maintaining session continuity (e.g., tutor reference notes)
- Customer support and service communications
- Internal recordkeeping and business operations (including accounting and compliance)
- Protecting the security and integrity of our services and systems
No Marketing Use: We do not use your personal information to send marketing or promotional text messages.
3) SMS and Email Communications
If you provide a phone number and/or email address, we may send you service-related communications such as appointment confirmations, appointment reminders, schedule changes, and payment reminders.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to a text message. You may also contact us at billing@tutorextraordinaire.net to request changes to your communication preferences. Note that opting out of certain messages may impact our ability to provide timely reminders related to your appointments and payments.
4) How We Share Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
We may share information only as necessary to operate our business and provide services, including with:
Service Providers (Processors)
We use trusted third-party service providers who process information on our behalf to provide core functions such as messaging, scheduling, payment processing, and website/app hosting. These may include:
- Twilio (SMS delivery and messaging services)
- Stripe (payment processing)
- Wave (accounting and invoicing records)
- Google Calendar (scheduling and calendar management)
- Replit (hosting and operation of our scheduling/reminder application)
These providers are permitted to use personal information only to perform services for us and are not authorized to use it for their own marketing purposes.
Legal and Safety Reasons
We may disclose information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to:
- comply with legal obligations,
- protect our rights and property,
- prevent fraud or security issues, or
- protect the safety of clients, students, tutors, or others.
Business Transfers
If we are involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5) Data Access Within Tutor Extraordinaire
Access to personal information is limited to individuals who need it to perform their roles, including:
- Tutor Extraordinaire LLC owner and employees
- Contracted tutors working with Tutor Extraordinaire LLC
Contracted tutors may access the information collected through the intake form except billing information. Billing information is restricted to authorized internal access.
6) Data Retention
We retain personal information for as long as necessary to provide services and for legitimate business purposes.
- Client records: We generally retain client and student records for 7 years after services end.
- Invoices and financial records: We may retain invoices and certain financial records for longer if required for accounting, tax, or legal compliance.
7) Your Choices and Rights
You may request to:
- access or correct your personal information,
- update your communication preferences, and/or
- request deletion of certain personal information.
Deletion Requests: We will honor deletion requests where feasible, but we may retain information that we are required to keep for legal, tax, accounting, dispute resolution, or security purposes (such as invoices and transaction records).
To make a request, contact: billing@tutorextraordinaire.net.
8) Children’s Privacy
Our services are intended for parents/guardians and adult clients. We do not knowingly collect personal information directly from children under 13 through the Site. If you believe we have received information directly from a child under 13, please contact us so we can take appropriate steps.
9) Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no website, database, or transmission method can be guaranteed to be 100% secure.
10) Cookies and Tracking
We do not use analytics tools or advertising tracking technologies (such as third-party ad pixels) on our Site at this time. Limited essential cookies or similar technologies may be used by our hosting or service providers to enable core website functionality and security.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be posted on the Site.
12) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Tutor Extraordinaire LLC
Email: billing@tutorextraordinaire.net
State of Operation: Florida, USA